QAWatch
agentic AI quality assurance
Q&A Directory

Developer & Enterprise FAQ

Everything you need to know about credentials security, staging integrations, runner execution performance, and test code licensing.

1. Onboarding & Piloting

We scope up to 60 API endpoints during kickoff. Over the next 10 business days, we deliver the runnable suites in increments (~30 APIs per week). You see them run live in your staging environment. If you aren't convinced by the coverage or code quality, you can walk away paying nothing.

Kickoff takes roughly 30 minutes. We only require you to provide a link to your OpenAPI schema document and provision standard staging API tokens. We handle all writing, debugging, and continuous pipeline integrations independently.

2. Security & Credentials Access

To write and run tests, we require: (1) An OpenAPI/Swagger spec, (2) Read-write credentials to a stable staging or sandbox database environment (never production), and (3) Access to insert one webhook trigger in your CI/CD repository so execution can run on commits.

Absolutely not. QA Watch scripts execute exclusively on designated staging, UAT, testing sandbox, or local mock developer environments. We enforce strict database isolation bounds and write registered cleanups so staging databases remain clean.

Yes. All automated runs are triggered from a dedicated cluster utilizing fixed static IP addresses. You can whitelist our network ranges in AWS security groups, GCP firewall nodes, or on-premises proxy gateways to maintain network boundaries.

3. Code Ownership & Portability

You do. All generated scripts are written in standard open-source REST-assured (Java) as our default stack, which allows your test suite to expand cleanly across web, mobile, and API layers (Playwright is still available on request). We commit them directly to your repository. They contain no proprietary SDKs, so if you decide to cancel, you keep the code and can run it in-house forever.

Yes, because the test suite is standard Java and REST-assured, your developers can pull the code locally, run it via standard Maven/Gradle build commands (e.g. mvn test), and view HTML test report metrics or run individual tests inside any Java IDE.

4. Execution, Hardware & Limits

Tests are hosted and executed on Softknack's on-premises Dell PowerEdge R740xd containerized hardware cluster. Running parallelized execution is included in your subscription. You can execute suites up to thousands of times per day without paying infrastructure fees. Executions are subject to a standard Fair Usage Policy (FUP) of 10,000 runs per month to prevent sandbox load testing abuse (custom limits are available for high-frequency CI environments).

Whenever you update endpoints, our engine analyzes your OpenAPI spec, matches schema differences, writes self-healing updates, and logs the change. A senior QA engineer validates the modification within 1 business day. This continuous maintenance is included under your monthly per-API subscription fee.

First batch delivered and runnable within 5 business days of kickoff; delivery velocity of ~30 APIs per week; in-scope failure triage and fixes within 1 business day; execution infrastructure at 99% monthly availability; and a run report the same business day after every execution.

5. Pricing, Scope & Contract

One endpoint covered end-to-end: chained into its real workflow (create → read → update → delete) with its meaningful outcome tests — typically 3–5 per endpoint covering the happy path, auth/permission, validation/error, and boundary cases — all classified per the public TDS v1.0 standard. You're billed on the endpoint count you can verify, never on script volume.

Yes. The instant in-browser scanner on the Audit page reads JSON (most tools export both formats, e.g. swagger-cli bundle), but for actual delivery we accept OpenAPI in YAML or JSON, Swagger 2.0, Postman collections — or no docs at all, in which case we generate the full OpenAPI spec for you as a keepable deliverable (+$500 one-time, up to ~120 APIs).

Contracts are quoted in USD on a standard 12-month term. The one-time build is billed as each weekly batch is accepted, and the monthly subscription starts at first go-live. You can cancel with 30 days' notice — and because the suite is standard open-source Java & RestAssured committed to your repository, you keep everything.

Because the engine does the labour and senior engineers do the judgment. A U.S. QA automation engineer averages $118k–146k/year (Glassdoor) and takes ~3 months to hire; per-test platforms list around $40/test/month, which reaches six figures at real coverage volumes. Our per-API model prices the outcome — built, run, and maintained — not the headcount behind it.

Have a technical question not answered here?

Schedule a 20-minute slot. You will be connected directly to a senior QA principal architect from Softknack.